Privacy Policy

Welcome to Jolly Ornaments Shop (“we”, “us”, or “our”) at festivebaubles.com. We’re committed to protecting your privacy with the same care we put into crafting our Christmas ornaments. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

To make your holiday shopping experience merry and bright, we may collect:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information (processed securely through our payment gateways), and phone number (optional).
• Browsing Data: Like Santa checking his list, we may collect information about your visits including IP address, browser type, pages viewed, and time spent on our site.
• Cookies & Tracking: We use cookies (not the edible kind!) to remember your preferences and improve your shopping experience. More details in Section 6.
• Communication Data: If you contact our customer care team at [email protected], we’ll keep records of our correspondence.

2. How We Use Your Information

We use your information to spread holiday cheer through:

• Processing your orders faster than Santa’s sleigh
• Providing customer support as warm as a cup of cocoa
• Improving our website and product offerings
• Sending you festive promotions (only if you opt-in)
• Preventing fraud and ensuring security
• Complying with legal obligations

3. Sharing Your Information

We treat your data like fragile Christmas ornaments – with great care. We only share it when necessary with:

• Payment Processors: To complete your transactions securely
• Shipping Providers: To deliver your holiday treasures
• Service Providers: Who help us operate our website (under strict confidentiality)
• Legal Requirements: When required by law or to protect our rights

We never sell your personal information to third parties for marketing purposes.

4. Data Storage & Security

Your data is stored as safely as presents under the tree:

• We use 256-bit SSL encryption (same as banks)
• Payment information is processed through PCI-DSS compliant services
• Regular security audits keep our systems secure
• We retain data only as long as necessary for our operations or legal requirements

5. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Restrict or object to certain data processing
• Request data portability where applicable
• Withdraw consent (where processing is based on consent)

To exercise these rights, contact us at [email protected]. We’ll respond faster than you can say “Jingle Bells!”

6. Cookies & Tracking Technologies

Our website uses cookies to:

• Remember items in your shopping cart
• Understand how visitors use our site
• Personalize your experience
• Show relevant ads (through third-party services like Google Analytics)

You can manage cookies through your browser settings, though some features may not work properly without them.

7. International Data Transfers

As we serve customers worldwide (excluding certain Asian countries and remote regions), your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 13. We don’t knowingly collect personal information from children, just like Santa checks his list twice.

9. Changes to This Policy

We may update this policy occasionally – the current version will always be posted here with the “Last Updated” date. Continued use of our site means you accept these changes.

From our festive family to yours, we wish you a secure and joyful shopping experience!

🎄 The Jolly Ornaments Team